Question 1

Do you offer month-to-month leases, or do I need to sign a long-term contract?

Accepted Answer

We offer flexible month-to-month leases with a 15-day cancellation notice, so you’re never stuck in a long-term commitment. You’re in control whether you need storage for a few weeks or several months. Reserve your unit today with no strings attached.

Question 2

Where are your storage units located, and how accessible are they?

Accepted Answer

Our units are located in Clearfield, Utah, and are available to access 7 days a week.

Question 3

What is your customer service like?

Accepted Answer

We pride ourselves on friendly, responsive service. Whether you have questions, need help choosing a unit, or want support during move-in or move-out, we’re here to help.

Question 4

What’s the process for moving out of a storage unit?

Accepted Answer

Moving out is simple. We request a 15-day cancellation notice. Then, simply empty your unit, remove your lock and leave it swept and clean. There are no hidden fees or complicated steps.

Question 5

Do I need insurance for the items I store?

Accepted Answer

While insurance for the items you store is not required, we recommend it to protect your valuables. Call your insurance agent to check coverage or options.

Question 6

How secure are your storage units?

Accepted Answer

We care about your peace of mind. We protect our storage units with good lighting, secure fencing, and strong door locks.

Question 7

When can I access my storage unit?

Accepted Answer

You can access your storage unit 7 days a week during our posted access hours. Contact us if you have any questions about access times.

Question 8

What storage unit sizes do you offer, and how much do they cost?

Accepted Answer

We have three sizes available to choose from: 10’ x 10’ for $60, 10’ x 15’ for $80, and 10’ x 20’ for $110. Choose the size that fits your needs.

Question 9

Can you help me choose the right size storage unit?

Accepted Answer

We’d be happy to! Give us a description of what you’ll be storing, and we’ll help you decide what storage size is right for your belongings.

Question 10

Do you provide locks for the storage units?

Accepted Answer

We don’t sell or provide locks for our storage units. We recommend purchasing a high-security lock for your unit for maximum protection.

Question 11

When can I move into a storage unit?

Accepted Answer

You can move your belongings into your storage unit as soon as you complete your rental and have a lock to secure your items.

Question 12

What do I need to bring when moving in?

Accepted Answer

All you need is a government-issued photo ID, a payment method, and a lock for your unit.

Question 13

Are there any items that I’m not allowed to store?

Accepted Answer

We do not allow liquid, explosives, flammable liquids, toxic materials, or perishables in our units. Please contact us if you have questions about specific items.

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